Training
FREE Covid-19 Safe Worker with any VLC booked or register your staff now for just $34.50 https://its.ac.nz/
Chamber of Commerce members receive 20% discount on these courses - use Promo code COC20 when booking
Communicate Successfully - Virtual – Interpersonal – Face to Face – Develop the confidence and skills to become a successful communicator! Communication in the workplace happens in many different ways and being able to excel is essential for success in communicating effectively and efficiently. Learn how to overcome the communication barriers - find the solutions! Be motivated and excited to communicate well and get the outcomes you want. Cost $299 + gst pp
Retail Detective - Reduce shrinkage of stock by thieves and other fraudulent activities internally and externally
The impact theft and fraud has on any business can not only be a financial ruin, but also an abuse of trust. In 2017 it was reported the cost of external crime cost $836 million and internal (employee) theft cost $249 million. Theft from customers, contractors, delivery personnel and staff cost NZ business heavily. Explore the Legal Definitions of Theft and Fraud, and gain valuable skills on how to detect and reduce both internal and external theft and fraud. Learners will also have the opportunity to complete assessments NZQA US 24999, 24996 Cost $299 + gst pp
Service that Sells – Grow G.R.E.A.T Customer Service skills in this motivating and fun course. Greet, Respond, Evaluate, Act and Think about your customers in new ways – this will take your customer service to a whole new level. Providing outstanding customer service and positive customer experiences is critical to all business. This course teaches how to achieve customer service excellence.
We also teach the delicate art of selling more to every customer without spending and money! Cost $299 + gst pp
We are still your local provider for LCQ & Food Safety Courses - 20% discount promo code applies and FREE Covid-19 Safe Worker with any VLC booked
Ph 0800 464 487
poppy@its.ac.nz